This service assists individuals and their families to identify their functional needs and the appropriate services that are available to meet these needs. Case management assists individuals in gaining access to any service by providing information, by making referrals to other agencies, by being an advocate, or by assisting in the application process. If an individual needs any In-Home Services, case managers are the gatekeepers charged with determining eligibility and authorizing services. After arranging for the appropriate services, the case manager continues to stay in contact with the client to ensure that services are meeting needs and that the clients are satisfied. Contact the Area Agency on Aging case manager in the following communities:
Cochise County
Cochise Health and Social Services (CHSS)
Benson: 520-586-8191
Bisbee/Elfrida/Hereford: 520-432-9683
Douglas: 520-805-5631
Huachuca City/Tombstone/Willcox: 520-586-8192
Sierra Vista: 520-803-3950
Graham County
SouthEastern Arizona Community Unique Services (SEACUS)
Safford: 928-428-3229
Greenlee County
Greenlee County Health Department
All of Greenlee County: 928-865-2601
Santa Cruz County
Santa Cruz County Public Fiduciary
All of Santa Cruz County: 520-375-7960
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